About
A Two-Step Approach to Orthodontic Care(Initial consultation → Full case assessment)
The orthodontic process with Dr Fern Jean-Joseph is deliberately structured in two distinct stages. Treatment does not begin immediately after the first consultation, whether with braces or Invisalign. This two-step approach is essential for both patient and practitioner. The initial consultation is the first moment — the “ballet” — during which the patient explains their concerns, Dr Fern examines clinically, and together they review similar cases so the patient can understand their own situation clearly. Once the patient understands the nature of their problem and the importance of addressing it, they may choose to proceed with a full orthodontic case assessment. This includes a panoramic X-ray and digital study models, allowing Dr Fern to analyse the case properly and safely. In this situation, the consultation fee becomes £250 instead of £150, reflecting the depth of the assessment and diagnostic work carried out.
Building Trust Through Communication
(A shared understanding for long-term success)
Dr Fern places great value on the relationship she builds with her patients. This level of communication does not stop at diagnosis — it continues throughout treatment. By regularly explaining what is being done and why, she creates a trusting atmosphere that helps maintain motivation and confidence, for both adults and children. It takes little extra time, but it makes a profound difference to the orthodontic experience and its success.
About
The Diagnostic Consultation: Clarity Before Commitment(Understanding the problem, options, and journey ahead)
The second appointment, known as the diagnostic consultation, is a dedicated 50-minute session and is charged at £150. During this appointment, Dr Fern explains the case in detail, using the patient’s X-rays and 3D models so everything can be clearly visualised. Bite issues are discussed thoroughly, and all suitable treatment options are presented — whether fixed braces or Invisalign. Dr Fern explains the expected duration, costs, and what each system involves, including the level of commitment required for treatment success and the importance of retainers once active treatment is completed. This consultation gives the patient a complete and realistic vision of their orthodontic journey before making any decision. For Dr Fern, this level of explanation is essential: clear communication throughout a long orthodontic treatment is not optional — it is the key to avoiding misunderstandings and unrealistic expectations.
When treating children, Dr Fern strongly prefers that both parents attend the diagnostic consultation whenever possible. This ensures that nothing is lost in translation and avoids confusion when treatment decisions are discussed later. This appointment also fulfils important clinical and legal requirements, as orthodontic treatment must be based on a properly studied case, supported by diagnostic records and informed consent. The consultation concludes on solid foundations, with all questions answered and a consent form signed once everyone feels fully informed and confident.
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Frequently Asked Questions
The diagnostic consultation is the second appointment after the initial consultation. It is a dedicated 50-minute session during which Dr Fern Jean-Joseph explains your orthodontic case in detail, based on your X-rays and digital study models.
Orthodontic treatment should never start without a thorough diagnosis. This second consultation allows Dr Fern to analyse your case properly, explain the problem clearly, and present all suitable treatment options before any decision is made. It ensures treatment is safe, personalised, and well planned.
Dr Fern will explain your bite issues using your panoramic X-ray and 3D models, so you can clearly visualise what is happening. She will discuss the different treatment options (fixed braces or Invisalign), expected treatment duration, costs, level of commitment required, and the importance of retainers after treatment.
The diagnostic consultation lasts 50 minutes and costs £150. This time is essential to allow clear explanations, answer questions, and ensure you fully understand your treatment before committing.
Whenever possible, Dr Fern strongly recommends that both parents attend. This avoids misunderstandings, ensures everyone receives the same information, and allows decisions to be made with complete clarity.
Yes. Once all explanations have been given and all questions answered, a consent form is usually signed at the end of the diagnostic consultation. However, parents are also welcome to take the consent form home to reflect and discuss it together, especially if both parents are not present. In that case, treatment can be booked later, and the signed consent brought to the next appointment. The aim is to ensure that everyone feels fully informed and comfortable before starting orthodontic care.
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